Modern technology is improving how we interact in our everyday lives. One way is how we can respond to potentially dangerous situations, which was the case for homeowners Henry and Helen Roy.

April 28_RedLINK Testimonial ImageThe Roys live in Palmer, Massachusetts, where temperatures can get as low as minus 21 degrees Fahrenheit. Henry Roy lost his hearing and suffers from chronic health issues. Late last fall, the Roys lost power and, subsequently, all forms of communication to the outside world. No power meant no heat, which posed a potentially life-threatening situation for the couple.

Thankfully, the Roys had opted to connect their M-Series system to the Honeywell RedLINK Internet Gateway (RedLINK), which offers remote control for the HVAC system using any Internet-enabled smart device. In addition to turning the system on or off and adjusting the temperature, users can receive automatic system alerts – which was particularly crucial in the Roys’ case. When the Roys’ lost power, the couple’s grandson received an email alert informing him of the situation. He called the power company immediately and was able to get his grandparents’ power turned back on. The HVAC system was then back up and running. Thanks to RedLINK, the Roys were kept safe and sound.

“It’s comforting to know our Mitsubishi [Electric] systems are able to let our family know if anything goes wrong at our house,” says Helen Roy.

Click here to learn more about the benefits of RedLINK.