The average brick and mortar store is evolving. Customer experience is paramount and store owners are now looking to building design to drive customer traffic. According to Chain Store Age, retailers are rapidly adopting interactive technology that benefits both the customer and building management. Based on their “Smart Building Trends” list, here are a few concepts facility managers should keep in mind:

Energy Efficiency is Key:

According to ENERGY STAR®, “On average, 30 cents of every dollar spent on energy use in commercial buildings is wasted through inefficiencies.” ENERGY STAR suggests choosing energy-efficient systems is one of the easiest and most cost-effective ways to reduce energy use.

Use Smart Controls:

Many retailers are implementing consumer-facing apps and innovations to bring in patrons, but smart technologies can also be a game-changer for building management. For example, Diamond Controls™ from Mitsubishi Electric Cooling & Heating pairs automation and facility management to allow users to control multiple systems through a single interface. Users are able to control a whole building or multiple building sites with Diamond Controls.

Augmented Reality for Maintenance:

Last year, IBM stated that, “augmented reality is transforming building management.” Augmented reality allows users to experience and interact with video, images and audio ­– which are superimposed over real physical spaces and objects – through their smart devices. For example, QR codes can be programmed and scanned to reveal pertinent information about a system to a contractor. This can help easily identify any issues or errors within a system.

From an HVAC perspective, there is so much changing and evolving in the industry that can benefit retail spaces. At Mitsubishi Electric Cooling & Heating, our products reflect this evolution to provide occupant comfort and facility control.