Posts tagged ‘kumo cloud’

November 22, 2017, 9:00 am

Project Profile: Hicks and Nesbitt Residence


Last year, Joel Hicks and Megan Nesbitt bought a historic 4,000-square-foot brick house in Carlisle, Pennsylvania. The house was built in 1895, and after a few months in the home, the couple realized their outdated boiler system couldn’t handle the cold weather. Within a five-week period, the boiler had burned through $650 worth of fuel oil, causing Hicks and Nesbitt to immediately search for a new system. After much research and consideration, the couple selected Hyper-Heating INVERTER® (H2i®) technology from our Zoned Comfort Solutions™.

“We certainly wanted an energy-efficient system because the boiler was inefficient, but we also had no cooling capacity. Convection airflow wasn’t going to make the house comfortable on the hottest day,” said Hicks. Along with efficiency, a system that could provide year-round comfort and pay homage to the historic property were high priorities.

The couple worked with John Ake and Scott Wallick from Zimmerman Plumbing, Heating & Air Conditioning, Mechanicsburg, Pennsylvania. As Elite Diamond Contractors™ for Mitsubishi Electric, Ake and Wallick believed that Zoned Comfort Solutions were the only zoned systems up for the challenge. Ake said, “We feel that Mitsubishi Electric offers a superior product in comparison to competitors in performance, reliability and warranty. We don’t get callbacks on them.”

Since the install, the couple has been more than pleased with the zoning abilities. Hicks said, “For the two of us in such a large home, it’s a perfect system. It’s reliable and offers the energy savings that we wanted. There are no surprises with this system.”

To control the comfort of their home and save even more energy, Hicks and Nesbitt invested in kumo cloud™, the programmable controller app by Mitsubishi Electric. “It’s simple to use, it’s intuitive and very convenient for us. I really like how you don’t have to hit 28 different screens to change the temperature in the kitchen,” noted Hicks.

To learn more about the project, check out the case study here.

Written by MitsubishiHVAC
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August 10, 2016, 9:00 am

Three Invaluable Apps


Pokémon GO may have taken the app world by storm, but just weeks into its debut, users are already looking elsewhere to get their app fill.

Our apps, on the other hand, have never been more popular. They may not offer you a chance to interact with Pikachu and crew, but they offer incredibly useful tools for contractors. They are also free!

Three particularly important apps among our offerings are as follows:

  • kumo cloud™, available on iOS & Google Play & Amazon Fire. Contractors will win over many homeowners with this programmable app, which offers remote control from anywhere in the U.S. through a smartphone, tablet or computer. The interface has the ability to control multiple locations and indoor units, program cooling and heating events, indicate filter replacement and monitor errors in the system.
  • Residential System Builder™, available on iOS & Google Play. This app is built for use on tablets allowing HVAC contractors to walk into a customer’s home and provide an accurate estimate of what size and type of system should be used for their home, a look at the various indoor unit styles available and the capacity needed. Ultimately, it provides an accurate, visual way to demonstrate to a customer how our products come together for their home.
  • Diamond System Builder™, desktop software. This software allows engineers and specifiers to lay out and design a commercial HVAC system. It even checks that the system is properly designed within the required constraints.
October 28, 2015, 2:45 pm

Diamond Contractor™ Conference 2015: Whole-home Solutions

Oct 28 #2 (1)2

Expanding whole-home solutions has come up at lot at the conference, which is no surprise given that it’s been identified as one of our top business strategies. Steve Scarborough, south business unit sales manager, residential, introduced the topic yesterday. “Seventy percent of homes in the United States have inadequate airflow leading to rooms that are too hot or too cold.” With 48 million existing homes in the market today, that’s a whole lot of homeowners who could benefit from whole-home solutions. Our goal, he noted, is to provide contractors with the tools that help close the deal – “ultimately, a national marketing campaign, more marketable products, fewer callbacks and a smart way to respond to homeowner demand for comfort throughout the home.”

Michelle Robb, director, product planning, and Charles Miltiades, senior product manager, controls, continued this conversation by discussing the products that help close the deal, and the thoughts that go into product design. “We’re aware that energy costs, controls systems, zone control and replacing existing equipment are big issues for contractors because they’re big issues for your customers,” Robb said.

Miltiades called out kumo cloud™ – a new app and web service enabling wireless control of our systems – as being a benefit to whole-home solutions. Homeowners will monitor and operate their HVAC systems from their smartphones – something they are increasingly demanding.

Robb is familiar with this demand, having installed a Diamond Comfort System in her own home this month – something she is confident was a good decision. She said contractors must work to educate their buyers so buyers can make their own good decisions. “Why did I buy into Diamond Comfort Systems? I’m an informed consumer because I’m in the industry, but beyond that my contractor took the time to review what the 20-year age of my ductwork meant – something I hadn’t thought about as fully. That made a big difference for me. So you need to inform your customer.”

What might customers want to hear about? Whole-home solutions and kumo cloud are a great start.

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