Posts tagged ‘consumer’

September 8, 2015, 2:22 pm

Consumer Testimonial: Christine Parlee

Instead of costing them energy, Christine and Wes Parlee’s 1,912-square-foot custom home in Devens, Massachusetts actually produces energy.

The Parlee’s home only cost about $40,000 more than traditionally built homes of the same size. Better yet, the investment will pay for itself in about six years and continue to produce profit after that.

Hear Christine share how our Hyper-Heating INVERTER™ (H2i®) ductless system helped earn a utility rebate and the DOE Housing Innovation Award. Learn more about their super efficient New England home.

September 1, 2015, 2:22 pm

Consumer Testimonial: Century Bank & Trust

Century Bank & Trust had a “wish list” when they were on the market for an HVAC unit to replace their 25-year-old system: high efficiency, more controls capabilities and an easy installation that wouldn’t interfere with daily operations. The bank consulted with HVAC Contractor Scott Reaves, senior project manager, Air Conditioning Specialist, Inc., who used EnergyPro modeling software to track the energy consumption at the time and predict future energy consumptions in various scenarios. The best scenario? Installing our R2-Series VRF system.

Hear Scott discuss the actual energy savings post-installation, and the other factors that turned the standard HVAC remodel into a “much larger story.”

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August 13, 2015, 2:14 pm

Consumer Testimonial: Bill and Pam Kirby

Bill and Pam Kirby were interested in selling their Wilmette, Illinois home. They remodeled the home with the latest bells and whistles to appeal to prospective home buyers. When it came to updating the HVAC system, Bill and Pam wanted it to be high-performing, efficient, capable of being controlled remotely and zoned for different areas of the home. Our system was a perfect fit.


Watch the video below to hear Pam, a real estate agent, explain how our ductless system maximizes their home’s appeal. Hear how it fits their needs while they’re still living in the home.


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June 2, 2015, 1:38 pm

Our New Consumer Website Gets Even Cooler, Even Hotter, our consumer-facing website, relaunched in February featuring a more user-friendly, visually appealing and interactive design. We shared some enhancements with you then; now, we’re digging a little deeper.

Here are four recent changes that bolster visitors’ experience:

  • An upgraded Products page lets users browse our full line of residential technologies. A wealth of product information is readily available and can be downloaded with just a click of a button. Sections focusing specifically on single- and multi-room applications help visitors quickly and effortlessly locate applicable products and solutions.

  • An upgraded Case Studies section on the Showcases page lets visitors explore Mitsubishi Electric installations in buildings throughout the U.S. Visitors can download a PDF of each study to read the full story and share it with others. This section also now brings attention to our 100-plus testimonial videos, linking to our full YouTube library.

  • A guided dealer search chauffeurs visitors through the contractor selection process, making it easier for homeowners to connect with highly qualified HVAC contractors in their area.

  • An enhanced warranty confirmation now arrives via email when consumers register their Mitsubishi Electric products, offering important information for record keeping (e.g., serial numbers of the registered units) and peace of mind.

Head to and start exploring!

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April 30, 2015, 12:00 pm

Consumer Testimonials: Ed & Stephanie Pacheco

Neighbors of Ed and Stephanie Pacheco were investigating a carbon monoxide leak when they discovered another serious health risk – asbestos in their HVAC ductwork. After hearing the news from next door, Ed and Stephanie took a look at their own HVAC unit and decided it was time to replace the 39-year-old natural gas system. High energy efficiency and minimal environmental impact were at the top of the couple’s list.

Listen to Stephanie, an environmentalist, explain how our ductless system maximizes the home’s energy- and water-saving features. Click here to learn what Ed likes most about their comfort system.

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February 19, 2015, 2:27 pm

Our New Consumer Website Goes Live!

February 19_Comfort Site Relaunch, our consumer-facing website, relaunched yesterday and features a revamped design!

We’ve enhanced our website to offer users the same personalized and pleasurable experiences they enjoy with our products. The new is:

  • More user-friendly: is compatible with iPads and smartphones, allowing users to easily access the website from anywhere, at anytime. The new website also offers more intuitive search functions – such as the Dealer Zip Code feature – to deliver quality, comprehensive results and information more quickly and conveniently.

  • More visually appealing: More visuals and less text make the website more enjoyable to navigate and the information easier to read and understand. The sleek, modern layout features high-quality photography throughout, creating a more sophisticated, editorial look and feel.

  • More interactive: There’s no need for individual website searches anymore. Now users can scroll over icons on a product page for quick and easy access to brochures, manuals, photos and videos that provide more in-depth product information. We’ve also improved the website’s “shareability.” Users can easily send information to family, friends and colleagues via email, Facebook, Twitter and other social media platforms, with just a click of a button.

We’ll highlight more of the new website’s bells and whistles in a blog post next month. In the meantime, head to and start exploring!

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February 11, 2015, 5:33 pm

“Ask This Old House®” Features Mitsubishi Electric

ASK-logo-2013We’re thrilled to announce that our ductless zoning systems will be featured on “Ask This Old House®.” The episode feeds on Thursday, February 12.

The episode’s featured home, located just north of Boston, installed our MXZ multi-zone system along with four indoor units, to provide superior cooling and heating throughout the home. Additionally, the home’s finished basement living area features our MSZ-FE single-zone system for individualized comfort. We’re proud to be part of such an exciting installation and look forward to viewing the finished product.

Click here to see when the episode is airing in your area. If you’re unable to catch the episode, be sure to check out the online version, which airs Sunday, February 15.

February 11, 2015, 9:51 am

Consumer Testimonial: Audrey Bromberger & John Birmingham

Audrey and John had their sights set on retirement and began updating their 1910 home in La Grange Park, Illinois to appeal to potential buyers. The 5-bedroom, 3,600-square-foot space never had air conditioning so installing a cooling and heating system was at the top of the list.

Watch the video below to hear why the homeowners chose our ductless system to provide the comfort they’d been missing. Click here for the case study to learn more about the installation.

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November 6, 2014, 2:38 pm

H2i MSZ-FH Featured on The Weather Channel


Last week, This Old House announced our Hyper-Heating INVERTER™ (H2i®) MSZ-FH model as one of its Top 100 Products of 2014. This morning, the magazine featured our award-winning cooling and heating system in a special segment on The Weather Channel. The folks at This Old House demonstrated the H2i MSZ-FH heat pump and other Top 100 products to give weather gurus insight on the best home products for the upcoming winter season.

Missed the airing this morning? No worries. Check out the segment online.

October 15, 2014, 2:34 pm

Consumer Testimonial: Naomi Shimoda

Temperature needs can vary greatly when more than one generation is living under the same roof. Our ductless system lets California homeowner Naomi Shimoda individually control the temperature of each room to meet the precise comfort needs of her large family. Hear why she says our system was the “most logical choice”:

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