November 26, 2015, 9:00 am Filed Under: Holiday

We’re Thankful for You

ME thanksgiving image

Whether you’re perfecting a new Pinterest recipe, digging into the best side dish or finishing off your favorite dessert, make sure to unplug, unwind and have a very happy Thanksgiving!

Icons made by Freepik from is licensed by CC BY 3.0
November 24, 2015, 9:51 am Filed Under: Corporate News

L-Gen Gets Its First Accolade; Diamond Controls Wins Its Third This Year


We are proud to announce two new award wins for two different products!

Architectural Record honored our L-Generation Air Source VRF Outdoor Units with its 2015 Record Product Award. This award recognizes new building products  in the Heating, Ventilation & Air Conditioning category that present the most innovative and useful offerings available to architects, specifiers and designers. To read more about the winners, check out the December issue of Architectural Record.

As if one award win isn’t exciting enough, Architectural Products recognized Diamond Controls™ with its Product Innovation Award – the third accolade this year for Diamond Controls! This award recognizes outstanding product ingenuity in the built environment. Entries were judged by more than 40 professionals with expertise in the design industry. Be on the lookout for Diamond Controls™ in Architectural Products’ November issue.

November 19, 2015, 9:00 am Filed Under: Project Profile

Hollis Montessori School

Eric Roth Photography

Eric Roth Photography

In any school, the first priority is the students. At Hollis Montessori School (Hollis Montessori), in Hollis, New Hampshire, that philosophy extends to the classroom. Redesigned around our Hyper-Heating INVERTER™ (H2i®) system, Hollis became the country’s first certified Passive House independent school. Our zoned comfort solutions provided a healthy environment and saved on cost – all without sacrificing aesthetics.

Our H2i system helps to handle the extreme fluctuations in northeast weather – from hot and humid to cold and dry. With class out for the summer and the schoolrooms unoccupied, increased humidity can prove costly. Architect David Ely said, “With no systems running…humidity can build up [causing] floor boards [to] warp. We’re mitigating that by running these units on a low setting, offering dehumidification.” Conversely, harsh winters are met with our system’s impressive functionality down to minus 13 degrees Fahrenheit.

That’s a pretty good deal given what energy consultant Jordan Goldman said: “It cost us about 10 percent more to put in passive design, but we expect a payback of just three years.” Indeed, Hollis Montessori now saves 85 percent of what comparable schools spend on energy.

For more on Hollis Montessori School read here.

November 17, 2015, 4:42 pm Filed Under: Industry News

Greenbuild 2015

Greenbuild Logo

This week, thousands of building industry professionals and enthusiasts are gathering in Washington, D.C. for Greenbuild 2015, the world’s largest conference and expo dedicated to green building. Every objective of the annual three-day event – this week from November 18 to 20 – focuses on sustainability, from producing zero waste to reducing greenhouse gas emissions and increasing awareness of green building initiatives. Attendees will learn about the latest products and technologies that make energy-conscious, sustainable living possible.

nov17This year, the show’s Greenbuild Unity Home will allow attendees to experience that sustainable way of life. The 1,620-square-foot, three-bedroom, two-bathroom masterpiece is the result of a collaboration between the Cradle to Cradle Products Innovation Institute, Hanley Wood Media and Unity Homes. The Greenbuild Unity Home demonstrates how you can “maximize a home’s performance while enhancing the comfort, health and security of those who live there” – and, most importantly, do so affordably. As part of that effort, the team selected our Hyper-Heating INVERTER™ (H2i®) M-Series multi-zone system to deliver efficient, whole-home cooling and heating.

Tour this residential showstopper while you can, and stop by Booth #629 to see what else we’re doing to build a better future.

November 13, 2015, 9:35 am Filed Under: Corporate News

An Award-winning Recipe for Success

Our Diamond Controls Solution and L-Generation Air Source units are designed to help engineers do their jobs smarter, safer, more efficiently and productively – and Plant Engineering readers agree. The two technologies are in the running for the magazine’s 2015 Product of the Year Award. Voting opens November 12. Manufacturers cannot cast a ballot, but all Plant Engineering subscribers can.

We’re not just receiving industry recognition for our products; we’re winning awards for our service, too. For the second consecutive year, we received the Partners in Excellence and Quality Award from the Gustave A. Larson Company. Jennifer Corey, our residential sales representative in the West Business Unit, was also recognized as the top supplier sales representative for the company’s Mountain Region. This is the third year in a row Jennifer has taken the No. 1 spot.

We focus on developing award-winning products and providing award-winning service because we understand product innovation isn’t the only key to success. Equally important is building lasting relationships with your customers and consumers.

November 12, 2015, 12:25 pm Filed Under: Corporate News

Another Ductless System for Another ‘Blog Cabin’

© 2015 Scripps Networks, LLC

© 2015 Scripps Networks, LLC

The grand prize in this year’s DIY Network Blog Cabin™ Giveaway was a masterful 1970s home in Coeur d’Alene, Idaho. Twenty-three million people entered for a chance to call this ‘Blog Cabin’ home, but it is Albert Zaranka and his wife Ellen who will enjoy the comfort and breathtaking views of this hilltop property.

Builder and design manager Dylan Eastman kept what was salvageable of the original one-story ranch – the foundation and the concrete walls, which he wanted to keep exposed. There were two challenges when it came to the HVAC: the cold, concrete interior and the Upper Northwest climate. Our M-Series Hyper-Heat system offered the solution. Zoned cooling and heating affords the Zarankas personalized comfort in each area of their now multi-level home. Our high performing heat pump will deliver that comfort even in Idaho’s sub-zero winter nights.

This is the third consecutive year we have sponsored the Giveaway. In 2013, our M-Series system helped transform an 1890s rundown home into an awe-inspiring waterfront property in Atlantic, North Carolina. In 2014, it was used in the renovation of a 1920s bungalow in Lake Hamilton, Florida.  Each year, Eastman and his team have turned houses that no one wants into homes millions desire – and we’re proud to have been a part of it.

Got a good transformation story? Share in a comment below!

November 11, 2015, 11:21 am Filed Under: Corporate News

Veteran’s Day? For Safety and Comfort, Try Veteran’s 365-Days-a-Year

Veteran’s Day is celebrated one day a year, but many organizations work year-round to offer military families day-to-day assistance. Operation FINALLY HOME (OFH) is a 501(c) (3) nonprofit organization providing custom-built, mortgage-free homes to veterans. We are honored to be a partner of OFH. We truly support their work and everything they stand for. That support involves donating cooling and heating systems to five homes being built this year for veteran families. We plan to steadily increase the number of donations in the years to come.

One such home was built for U.S. Marine Corps Staff Sergeant Ray Coffey. In 2004, during a deployment in Iraq, Coffey was seriously injured by an improvised explosive device, grenades and gunfire. As a result, he suffers from permanent physical and cognitive damage, as well as Post-Traumatic Stress Disorder. Coffey’s medication causes his body temperature to increase, which leads to brain swelling – making effective cooling vital to Coffey and his family. In their new house, our zoned comfort system ensures that Coffey can relax safely and comfortably during a migraine without making the rest of his house (and family) too cold.

Learn more about Staff Sergeant Coffey and his family by viewing Southern Living’s videos; our zoning systems air in episode two at the 3:12 mark and episode three at the 0:48 and 3:10 marks. You’ll see exactly why we feel so lucky to support such an important and necessary program.

November 5, 2015, 4:45 pm Filed Under: Corporate News

Ductless Shines at Solar Decathlon 2015

Solar Decathlon 2015 brought together 14 collegiate teams from across the U.S., who designed and constructed what they believe is the energy-efficient, solar-powered home of the future. The New York City College of Technology team tapped our ductless technology for the biannual competition, which earned their “DURA” home a Top 5 spot in both the Engineering and Energy Balance contests.

What is DURA? It is Diverse, Urban, Resilient and Adaptable. DURA “takes an urban approach to resilient, energy-efficient housing that adapts to the needs of a diverse city and its people.” With the help of our M-Series system, DURA received points for:

  • Innovation – DURA is adaptable. It can stand as a single-family construction or a four-unit multifamily building. Our ductless technology accommodates any design challenge or space configuration.
  • Functionality – Creating a healthy atmosphere was central to the team’s design. Our M-Series system delivers precise comfort control and consistent air flow for optimal indoor air quality.
  • Efficiency – Energy-efficient equipment, especially our system, allows DURA to achieve net zero performance. Condensate from the HVAC is used to water the outdoor garden and green wall, further increasing DURA’s resourcefulness.
  • Reliability – DURA was designed with natural disasters like Hurricane Sandy in mind. The team wanted a durable system that could withstand extreme conditions. The performance and control capabilities make our ductless systems highly dependable.   

Take a tour of this futuristic home at the International Builders’ Show 2016 and join us in congratulating this next generation of inventors.

  1. Nate says:

    Solar energy is so exciting. It is THE future of electricity, IMO. I fully intend on having a solar panel on my future home, whenever I settle in one place.

November 3, 2015, 10:10 am Filed Under: Corporate News

Diamond Contractor™ Conference 2015: You Have to Take Action

Oct 29 #6 (1)


Last week’s two breakout sessions involved hypothetical rocks, pebbles and boulders, and an actual, healthy dose of AC/DC. Which is to say, attendees were encouraged to ask tough questions about their business practices and then take action.


John Kennedy, owner of John Kennedy Consulting, walked attendees through his four-step strategic planning exercise that will make their companies “not just good, but great.” Attendees learned how to establish their companies’ core values and identify current strengths, weakness, opportunities and threats; how to evaluate the performance of their people and processes; and what it looks like to pinpoint the actions that must now be taken. Attendees exited with an achievable game plan for themselves, their team and their company to implement over the next month, six months and year.


Mike Agugliaro, founder of CEO Warrior, stressed the importance of avoiding complacency, even when we think our companies are already successful. That means hiring the right people, which Agugliaro said takes great marketing skills, and managing them in the right way. It also means identifying and moving past your limiting beliefs.


Agugliaro also made a “big-ass promise – to make or save you $250,000,” and had attendees sprinting to the front of the room to collect $20 bills, books and CDs. “You’ve got to have a level of power and energy. You have to take action.”


Sending attendees home with not just new ideas, but new practices to implement, is always a goal of ours. (The $20 bills were a surprise to us, too!) We look forward to circling back in a year and seeing what attendees made of it all. We have a feeling they’ll have done something remarkable.

November 2, 2015, 2:09 pm Filed Under: Corporate News

Diamond Contractor™ Conference 2015: Updates to the Diamond Contractor Program

Last week, there was a big reveal! John Wright, manager of the Diamond Contractor™ program, announced changes to the program effectiveJanuary 1, 2016. He noted the need for change; what started as a small group of contractors 23 years ago has grown into a network of over 3,000 top-notch pros around the country. So many Diamond Contractors out there is great news, but it can complicate a homeowner’s task of deciding who to work with. Wright said, “For the last two and a half years, we’ve been working to establish a tiered program. The goal is to give you the best tools and resources to sell our best-in-class products.”

That tiered program, launching in about two months, will have three levels of achievement: Diamond Contractor, Diamond Contractor Preferred and Diamond Contractor Elite. Using warranty registrations, we’ll track the number of systems each contractor purchases. That number will be considered alongside five key performance indicators – marketing, training, service, sales and customer satisfaction – to determine which tier a contractor has achieved.

Once contractors have been identified as earning a certain tier, they’ll be able to advertise themselves to customers as tier members. Contractors will be able to use a tier’s logo on a truck wrap, for example. Contractors can also move higher up in search results on our Comfort website, and will eventually have icons/badges associated with their offerings (e.g., financing).

Finding customers can be hard. Helping customers find you can be even harder. We’re eager to launch our revamped Diamond Contractor Program, and in doing so help and celebrate our best contractors.

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